How do we collect personal data and information of the users
When a user access https://www.truviconline.com for the first time, he needs to register on an account while availing of any Truvic service or page. He has to provide all the details, including his first name, last name, state, city, email, phone number, and gender. As soon as he allows for his details, he needs to provide a registered mobile no. and email id, due to which he will get all the notifications via text or email.
How do we use your personal information?
Truvic does not lead to breach any information of the users. However, in some cases, we need the private information and data of the users. Under law obligations, Truvic has access to personal data for the following reasons:-
- To provide amiable professional services to the users.
- To provide the products and services, respond to the customer's inquiries.
- To update users about the latest offers, orders, and promotions.
- To develop, customize, deliver, support and improve our services, products, content, and advertising.
- To improvise functionality of the services provided based on information and feedback received by the users.
- To authenticate any account when the user gets registered and create an account.
- To initiate transactions and payments.
- For our internal work process (such as auditing, data analysis, and research to improve our products, services, and communications)
- To protect the rights of Truvic Online or users and prevent fraud and other prohibited or illegal activities.
- To protect the security of the products, services, and business, ensuring a secure environment.
The information collected by log files includes internet protocol (IP) addresses, browser type, browser version, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. Truvic follows a standard procedure of log files based on the standardised technical process.
Cookies and Web Beacons
Cookies are the small files that a site or a service provider transfers to a user’s device through his web browser.
Cookies made each user differ from the others accessing the same platform. These cookies store information, including visitors’ preferences and the website pages that the visitor accessed or visited. However, this assists in customizing our web page content based on visitors’ browser type and other information.
Google DoubleClick DART Cookie
Truvic, as a well-renowned IT organization, implements appropriate security measures and privacy-protective features such as encryption, password protection, call masking. Furthermore, it protects the user's information from unauthorized access and disclosure, thus, following customary laws and principles.
Truvic takes preventive measures to avoid any disruption, alterations, disclosure, and distortion of the information. When a user opts for direct payment via debit/ credit card, then Truvic also stores credit card data. Being encrypted through the Payment Card Industry Data Security Standard (PCI-DSS), the transaction details are anonymous to us and are available until the complete transaction.
Third-Party Advertising Policy
Age of Consent
Using this website, an individual confirms his age and consent to access his information.Truvic Online does not collect any Personal Identifiable Information from children under 13. However, if the parents find their children providing details on our website, they are suggested to contact us immediately. Considering your grievance, our team will remove such information from our records.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and monitor and guide their online activity.
Occasional changes of the Policy
Sometimes, there emerges a need for the upgradation of the policy made by keeping consumers and providers in mind. Although, if we make any change, it is usually shared through email provided to us or by placing a prominent notice on our website.
GDPR Data Protection Rights
Truvic Online always make sure that the users are fully aware of all data protection rights. There are some of the rights which the consumers have, such as:-
- The right to access :-
The users have the right to request copies of their data. We may charge you a minimal fee for this service.
- The right to rectification:-
The consumers have the right to request regarding alteration of the details of the product they found incompleted or distorted.
- The right to erasure :-
The users can request if any data has been removed or altered.
- The right to restrict processing :-
An user can request to restrict the processing of his data and information under certain conditions.
- The right to object to processing :-
An user can object to processing his data and information unless and until he is not sure enough to share.
- The right to data portability :-
An user has a right to know where his information or data is being transferred. As per the policy, Truvic has to respond to customers’ requests within a month. If any delay in reverting, then he can contact teh team directly.
If you have any questions or enquiries about this policy, that is, how we process, access, and handle the personal information and data, you may reach out to us with your queries, feedback, grievances, and comments at firstname.lastname@example.org